General Terms of Use

Rack-Concept General Terms of Use (GTU)

Last updated: 2025-08-22

1. Introduction

These General Terms of Use (GTU) govern the access and use of services provided by Rack-Concept. By using our services, you unconditionally accept the terms described below. If you do not accept these terms, you must not use our services.

2. Activities Offered

Rack-Concept offers the following services:

  • Distance selling
  • Request for quotation

We offer our services to B2B clients, as well as to individuals.

3. Access to Services

Users can access our services via our website or by contacting us by phone or email.

4. Intellectual Property

All content on the Rack-Concept website, including but not limited to texts, images, logos, trademarks, and all other elements, are the exclusive property of Rack-Concept and are protected by intellectual property laws.

5. Modifications to the GTU

These terms may be modified at any time without prior notice. Any modification will be published directly on the website and may be notified during the activity or by email.

6. Liability

  • Rack-Concept disclaims all liability for any issues related to the use of our services.
  • Users must retain their ticket and proof of payment in case of dispute. In the event of loss of these documents, Rack-Concept cannot be held responsible.

7. Privacy and Cookie Policy

We respect your privacy and process your data in accordance with our privacy policy.

8. Pricing

Product prices are indicated on the Rack-Concept website and may be subject to change without prior notice. Prices may change without notice or notification and will be subject to availability.

We recommend users regularly check pricing information on our site.

9. Duration and Termination

Services are provided for the duration of the service requested by the user. In case of non-payment or violation of the GTU terms, the order may be canceled without refund.

10. Applicable Law and Disputes

These GTU are governed by Belgian law. In case of dispute, the competent court will be that of Belgium.

11. Contact and Support

For any questions or information requests, you can contact us via:

  • Phone number: +32 494 04 13 37
  • Email: info@rack-concept.be
  • Address: Rue Saint Laurent, 7, Manage 7170, Belgium