Make sure roaming data is disabled in your smartphone settings if you`re not sure if you`re not sure if you`re avoiding unpleasant surprises. To determine the possible costs you will incur while you are away, EE offers a roaming fee calculator, which we highly recommend. EE, which is part of the BT Group, has previously said it has no plans to reintroduce roaming charges in Europe. Daily charges and data volume are applied for a day in the UK – from midnight to midnight UK time. The daily travel data pass fee is triggered automatically every day you are abroad in an included country and use mobile data. Note that your phone is using data if you have apps that automatically update in the background and trigger daily charging. You can turn off data roaming in your phone`s settings if you don`t want to. Daily charges and data volume are applied for one day in the UK – from midnight to midnight UK time. If you wish to be charged for our standard roaming rates, you can unsubscribe from the Travel Data Pass at any time by sending STOP TRAVEL to 150. It may take up to 24 hours for the Travel Data Pass to be removed from your account and you may be charged the daily fee until the day (midnight to midnight UK time) when it is deleted. The Travel Data Pass is for your personal, non-commercial use. If you use it for commercial purposes or contrary to your Terms of Use, we believe that we may, in our sole discretion, remove it from you, restrict your use and/or charge you our applicable standard rates.
We may change or amend these Terms at any time. We will try to notify you of any material changes if we can. We may remove or discontinue this pass at any time. This pass is for UK-based customers only and your phone must be used at least once every 30 days in the UK to make calls. Since 2017, the law has prohibited mobile networks in EU countries from charging customers additional fees for using their phones in other member states. Legislation to scrap roaming charges in the Single Market was introduced after several cases of « bill shock », in which holidaymakers returned home after breaks abroad to present bills worth thousands of pounds for using their phones to connect to the internet abroad. In January 2021, EE, O2, Three and Vodafone said they had no plans to reintroduce roaming charges, although Brexit gave them the opportunity to do so. Of course, it is also possible to avoid EU roaming costs for renewable energy by also changing the grid.
New EE customers or those upgrading after mid-July will have to pay £2 a day from January when using their phone in 47 European countries. EE is the first UK operator to officially reintroduce roaming charges, although O2 has announced that it will charge additional fair use fees if customers use more than 25GB of data in a month. Customers with a PAYG or monthly plan can use roaming on their handsets. Simply send an SMS to ROAMING PASS at 150 and you will receive an SMS confirming that you can get started or instructions on how to set up the free service. Free roaming originated in June 2017 when the UK was still in the EU, meaning people could use a good part of their existing plan in other European countries without being stung by additional charges. EE will relaunch EU roaming charges from January next year. For those who forgot, these dreaded charges occurred whenever you visited a foreign country and used your mobile data to send WhatsApp messages, make video calls, check Google Maps, post to Facebook, and more. To avoid the extra charges, many would immediately turn off mobile data as soon as their plane landed – jumping between free Wi-Fi networks to check in regularly. BT-owned mobile operator EE will start charging UK customers for using their phones in Europe, after previously saying it had no plans to reintroduce roaming charges after the Brexit trade deal at Christmas.
Keep in mind that roaming can take up to 24 hours to be active on your account, so it`s very important to check if you`re set up before you leave. If you also have a phone on the Three network, here`s our guide to Three`s roaming policy. On Wednesday, it was reported that O2 would reintroduce roaming charges. Tablet and 4GEE Wi-Fi customers can check if they are set up to use roaming by calling +44 7953 966250 from a mobile phone before their trip. Local rates apply, or you can call 150 for free from an EE mobile phone and you`ll receive an SMS that confirms you`re set up or tells them how to set up roaming on your device. If your home data volume is greater than 50 GB, you will be subject to a monthly fair use policy while remaining in our Europe zone. At present, they respect fair use limits, which is not uncommon as this is in line with existing EU rules. While it doesn`t include existing customers, anyone who updates and renews their contract from the same date will also have to pay (if your contract ends and you let it run and unchanged, you won`t fall under the new rules). If you`re already at the end of your contract and want to take advantage of some of EE`s great SIM-only deals, or maybe upgrade to a newer smartphone, you`d better act quickly.
If you get everything signed, sealed and delivered before July 7, 2021, you can get the best of both worlds – a new contract with better benefits or a shiny new smartphone while keeping the soft and smooth free roaming of the EU. Customers with eligible plans can use their minutes, SMS and data at no additional cost when roaming in the EU/EEA. Customers who started from the 10th. May Max plans can also be on the road at no extra cost to other mentioned destinations. Speed and service vary depending on the service available in the country you are visiting. For new customers/upgrades, you pay monthly from May 10; and for existing customers from 15 June. You must have your habitual residence in the UK. A fair data use policy may apply. Turkey and Andorra remain outside the free roaming zone, so if one of them is your intended destination, you need to invest in a paid SIM card when you arrive or use free local Wi-Fi connections to call home and stay in touch.
The complete list of countries that started on or after 3. March 2022 are affected by EU roaming charges, namely: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excluding Northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Saint Martin (French), Saint Barthélemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy). However, if you started your phone plan on or after 7 July 2021, you will be charged a daily fee of £2 for using your phone in the European roaming zone. Fortunately, these costs will not come into effect until January 2022. The government guidelines encouraged people travelling in Europe to check with their mobile operators to find out more about roaming charges. From 3 March 2022, our Roam Abroad add-on will include roaming within the EU, which means that using your plan credit in our European roaming zone will cost the same as at home. You can add Roam Abroad as an add-on to your plan at any time for £10 per month and cancel at any time. If your plan started on or after July 7, 2021: If you purchase a monthly handset or SIM plan from July 7, your phone usage in our European roaming zone will be charged daily (see list of destinations). However, we will not apply the new EU roaming charges until 3 March 2022. If the Fair Use Policy applies to you, we will notify you and there will be surcharges if you wish to continue using data roaming.
If you`re planning to take a break abroad but want to use your smartphone while traveling, you`re worried about going home with an unpleasant bill. However, this doesn`t necessarily have to be the case as roaming charges have changed in recent years. .